FAQs

We assess the application to determine if you are suitable for the course in terms of pre-requisites and access to relevant resources and practice environments.

USI is mandatory for all nationally recognised training. It is unique for each student and allows the linking of all past and future VET qualifications completed into a single authenticated transcript through NCVER.

A USI is your lifelong education number – you only need to create it once. If you have undertaken any VET training since 2015, you may already have a USI. You can find it here.

Applying for USI is easy and free, just click on the link http://portal.usi.gov.au/student and follow the six steps:

STEP 1: Get at least one form of ID ready, eg your driver’s license, Australian passport, Medicare card, birth certificate, visa (for non-Australian passport), Immigration Card or Citizenship Certificate.
STEP 2: Have your personal contact details ready; you’ll need address, email and/or phone number.
STEP 3: Visit usi.gov.au- external site and select Create a USI.
STEP 4: Agree to the terms and conditions and follow the steps on screen.
STEP 5: Write your new USI number down and keep it somewhere safe.
STEP 6: Have your USI number with you when you enrol

If you have undertaken any VET training since 2015, you may already have a USI. Click here to find your USI

If you tried making a USI but it says my email address is already in use, you can use other options to recover your USI such as mobile number and valid ID. 

– Discuss your experience, knowledge and skills with one of our trainers to determine if you could be eligible for RPL

– Complete the enrolment form, to get access to RPL Kit

– Compile and submit the RPL Kit with all the relevant supporting documents

– We will then assess RPL Kit submitted and if the submitted evidence is adequate then no further action required from your end. If not, then you may be asked for more evidence to support your RPL application. 

– If you are unsuccessful, you will be required to enrol and complete the program through a learning and assessment pathway.   Additional charges will apply.

Yes, it is lower than the course costs however if you do not meet the requirements you will be required to take learning and assessment pathway and complete assessments of the unit. 

Credit Transfer is recognition of already completed units of competency. Credit transfer is granted if you hold current competency and the unit code is exactly the same or equivalent.

Submit the Statement of Attainment or Record of Results to enquiries@pivot.edu.au together with completed Authority to Release Information form. We will check the authenticity of the transcript from issuing RTO and inform you if you are able to gain credit for the unit of competency. Click here to download the Authority to Release Information form.

There is no administration fees charged by The Pivot Institute for processing credit transfer requests. There will be no unit fees charged by The Pivot Institute for the units in which your credit transfer request has been successful. 

Yes, we offer payment plans for students. Click here for Zip Pay and Zip Money course fees payment plan options. All students are required to submit $250 upfront deposit for enrolment to be processed and confirmed.

You can pay course fees upfront. The payment options include bank account deposit or credit card. If you would like to pay through bank deposit, the bank account details are available on enrolment form. If you would like to pay through credit card, please call The Pivot Institute on  1300 354 309 and provide your credit card details to our administration team.

We also offer payment plans for students. Click here for Zip Pay and Zip Money course fees payment plan options.

All students are required to submit $250 upfront deposit for enrolment to be processed and confirmed.

Funding Eligibility

The WA State Government, through Jobs and Skills WA, subsidises vocational education and training (VET) courses in priority areas, to reduce or remove the fees and make training more accessible to all Western Australians.

To be eligible for free training, reduced-fee qualifications or a subsidised training place; you must have left school, have your primary place of residence in Western Australia, and are either:

• an Australian citizen; or
• a permanent visa holder; or
• a visa sub-class 309, 444, 785, 790, or 820; or
• a bridging visa E holder (subclasses 050 and 051) who has made a valid application for a visa subclass 785 or 790;
• Ukraine citizens who are holders of a visa subclass 449 or 786;
• Afghan citizens who are holders of a visa sub-class 449; or
• Holders of a bridging visa who are eligible to work and who have made a valid application for a subclass 866.
• a dependent or spouse of the primary holder of a visa subclass 457
• a bridging visa holder who has made a valid application for a visa subclass 866;

The Department of Training and Workforce Development’s VET Fees and charges policy– external site outlines eligibility for subsidised training in WA.

Evidence may be requested to support your claim.

Concession Eligibility:

The following people will be entitled to a concession rate on the half price course fees under Lower fees, local skills.

– Persons aged 15—24 years at the time of enrolment (excluding students enrolled at school)

– Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:

• Jobactive
• Online Employment Services
• ParentsNext

– Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY

– Persons and dependents of persons holding:

• a pensioner concession card or  Health Care Card; or
• a Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs

– Dependents of persons who are inmates of a custodial institution

Click here to view the documents you need to submit as proof of concession eligibility. 

Funding Eligibility Documents:

– Copy of passport or visa

– Driver’s license

Concession Eligibility Documents:

Click here to view the documents you need to submit as proof of concession eligibility. 

The Pivot Institute is offering face to face courses for client groups of various organisations. Companies can also choose Facilitated Virtual Delivery, Supported Distance Learning or Recognition of Prior Learning (RPL) delivery options for their staff members.  

Public courses are delivered through facilitated virtual delivery, supported distance learning and RPL. 

Facilitated Virtual Delivery– You can start the course any time. You will be required to attend sessions on Zoom with a live trainer on different dates for each course. You will also be provided access to Pivot Online Learning System (POLS) that includes all the learning material, assessment, and resources to complete the course.

Supported Distance Learning – You can start the course any time. You will be supported by a trainer/assessor and provided with a hard copy pack including your Learner’s Guide, assessments, and all relevant resources. In addition, access will be provided 24/7 to the Pivot Online Learning System (POLS) that includes all the learning material, assessment and resources needed to complete the course.

Recognition of Prior Learning (RPL) – Recognition of Prior Learning (RPL) is an assessment process that assesses your non-formal and formal learning to determine how your current skills and knowledge match the competency outcomes for partial or full qualification. RPL assessment at The Pivot Institute allows you to evidence your skills and knowledge through the completion of an RPL kit.

Participants need to attend zoom sessions with a live trainer on specific dates scheduled for each course. These dates are mentioned in the course calendar section of each course. Participants can start the course anytime and will be required to book in and attend sessions via Zoom. Zoom sessions can be booked by emailing trainer or calling 1300 354 309.

During zoom session, the trainer conducts training of each unit to develop participant knowledge and skills to perform various tasks.  You will also have access to 24/7 POLS (Pivot Online Learning System) that provides students with the content, resources and assessments necessary to complete the course.

Participants can complete the course at their own time and pace. You can start the course any time. You will be provided with a hard copy pack including your Learner’s Guide, assessments and all relevant supporting material. In addition access will be provided to the 24/7 Pivot Online Learning System (POLS). This platform holds all the learning material, assessment , resources, needed to complete the qualification. You do not need to attend any classes. If you have any questions or need additional support, our expert facilitators will be able to support you. We only recommend supported distance learning option to students who possess working experience in the area (e.g. training and assessment) in which they would like to gain qualification. 

Pivot Online Learning System (POLS) includes all learning materials, assessments and resources that you need to complete the course.

If you are unable to log into POLS (Pivot Online learning system) or submit your assessments, email enquiries@pivot.edu.au or Call our friendly administration team at 1300 354 309. We will reset the password or provide you with assistance so that you can access all resources online 24/7 and submit your assessments.

Mine courses are only available to participants working on a suitable site.  We only offer mine training onsite in partnership with mine sites.

Please note below requirements:

– Site must have trainers and assessors who hold TAE40116 Certificate IV in Training and Assessment together with vocational competency in the relevant unit areas.

– Start up cost for establishment includes:

-trainer and assessor registration

-provision of relevant learning materials, trainer and assessor guidelines,  assessment material for each unit

-registration with the national regulator

-virtual site visit

– Following establishment, each Statement of Attainment will be charged per person.

If company is short on time for training , all mine programs are available online via our Pivot Online Learning System (POLS). Your participants can undertake their theory component online however they will still require practical training and assessment in the mine site. You need to pay cost per participant to access POLS.

If you are not working in training and assessment, it is highly recommended that you attend course using facilitated virtual delivery mode. 

You can still do Certificate IV in Training and Assessment if you don’t work as trainer and assessor, however you must be able to demonstrate vocational competency in proposed teaching and assessing area. Vocational competency is defined as; ‘broad industry knowledge and experience and may include, but is not limited to, holding a relevant unit of competency or qualification’.

Participants must have access to a workplace or realistic simulated environment to complete the assessments. Strong literacy and numeracy skills are required. Participants must also have access to a computer with a reliable and stable internet connection for virtual delivery.

The duration of the Certificate IV in Training and Assessment course is 12-18 months.

The average time it takes to complete varies significantly depending on the skills and knowledge you already hold relevant to training and assessment. If, for example, you are attending the facilitated classes and you have completed the relevant activities, you will still need to allow the following suggested time to complete the qualification.

4 hours a week  – 18 months

6 hours a week – 12 months

Experience in the VET sector in training and assessment can greatly lower the amount of time required to successfully complete the qualification.