When a long-time industry professional—who had previously worked with a major Australian mining company—reached out to Mine Training Australia (MTA), he already knew what we could deliver. He was leading a team of trainers on a gold mine site in Laos and was looking to take their skills to the next level.
The team included 14 High Risk and Health & Safety Trainers responsible for delivering a wide range of critical training across a multi-site operation. This included inductions, Take Five training, Job Hazard Analysis (JHA) procedures, and high-risk training such as forklift, slewing crane, working at heights, and confined space.
After reviewing the existing training processes, materials, and procedures, he knew the next step was to align the team’s capability with Australian training standards. That’s where MTA came in.
We were engaged to deliver the Certificate IV in Training and Assessment (TAE40122) on-site in Laos. Our approach was practical, flexible, and aligned to the needs of the operation. We tailored the training materials, case studies, and assessments to mirror the mine site’s existing documents and real-world scenarios, ensuring the training wasn’t just theoretical—but directly applicable.
An experienced Learning and Development professional from MTA, with over a decade of hands-on experience and a strong background in training non-native English speakers, facilitated the program. This was crucial for supporting the local workforce, whose English proficiency ranged from beginner to intermediate. Just as importantly, they brought a deep appreciation for cultural sensitivities—understanding that effective training goes beyond language. By building genuine rapport and respecting local values, they were able to engage the trainers meaningfully and bring out their best throughout the program.
We didn’t just deliver the course and walk away. Throughout the training, we worked alongside the team to coach and support them as they developed new training processes and assessment tools. Post-course, we continued to provide resources and guidance—including translated learning materials—to ensure long-term success.
All of this was achieved within the company’s allocated timeframes and operational requirements. Every trainer successfully achieved their qualification—and more than that, the course sparked new energy and momentum behind the site’s continuous improvement projects.
The result? A confident, qualified training team delivering high-risk and safety training to Australian standards, with renewed clarity and purpose. It was a win for the trainers, the teams they support, and the wider operation.
